I found that what ever they told me to true and accurate, to me this is the most important thing that I look for. They were very patient and understanding of my needs and willing to go the extra mile to meet them. It is obvious that they are concerned with making my experience the best that they possibly can. I feel that to refer to them as my broker is a dis-justice to them, I think more along the lines of new friends. I am looking forward to finding my new house with them. They are a great asset to Rector Hayden.
Lura and Richard were beyond excellent. They listened to what my sister and I wanted in a home and searched diligently for it. Listening to and taking their advise resulted in my home selling in 4 days and in the purchase of a new home that fit our needs. They made the process easy, answered any and all of my questions. Lura and Richard walked me through every part of the process. They were patient when we asked to revisit a home, or see a home on short notice. They also recommended top-notch workman to help with readying my home for sale as well as all the inspections on the new home. Even after the closings, Lura and Richard helped with cable installation and radon mitigation. Their people were professional and reasonably priced. I would recommend them in a heartbeat. Makes me almost wish I could buy another house just to work with them again!!!
Richard and Lura are truly special to us. They worked very patiently while we searched for a home and helped us get a great value...then we had to sell a year later and they stepped up, did the hard work and sold it fairly quickly. They both went above and beyond being just real estate agents, they were confidantes, sounding boards, the voice of reason and good friends. It was a great partnership working with them and we wouldn't change a thing by deciding to work with them.
Lura and Richard Justice are excellent ethical and very professional realtors. I have had dealings with them both buying and selling properties and could highly recommend them.
Richard and Lura were extremely helpful when showing property. They were very in tune with me and my preference, likes and dislikes. They were patient and encouraging!!
It was a pleasure to work with Lura and Richard. Very considerate of our time and other needs and very professional in all aspects of their work.
Both Richard and Lura were available to answer any questions and were "calming and helpful in all areas"
Both Richard and Lura were very knowledgeable in all aspects of selling my house.
Lura and Richard are absolutely the best! Not only are they the best in the game with their real estate knowledge, but they go out of their way to make their clients feel like family. From random gifts left at your door to handwritten cards for every occasion, our family couldn't be more pleased with their kind thoughtfulness. Lura helped us buy our home, and was an invaluable resource for trusted recommendations on handymen, contractors, etc. She and Richard have always been just a text or phone call away, so it was a no brainer to go with them when we needed to sell again and move out of state. You don't just get a realtor when you choose a Justice. You get 2 for the price of one! It's been a pleasure working with them every step of the way! Highly recommend!
couldn't say anything but wonderful words for them they made our experience buying so good I hated for it to end
Lura was amazing to work with and helped us tremendously. We live out of town and she made everything simple and easy for us. I would highly recommend her to all of my family and friends. We couldn't have been so successful without her.
I couldn't be more thrilled with our decision to heed the advice of our friends and family and hire Rector Hayden. Lura and Richard were extremely patient with us and answered every single question we had throughout the entire buying process. With the market the way it is right now, buying can be very stressful, but I never doubted that they would help us find our perfect home. Lura, Richard, and Lisa all treated us like family and helped us to feel confident in the home we chose. I could not imagine that there is anyone out there who would advocate more on your behalf or would have the knowledge of the area and the market that the realtors at Rector Hayden do.
Lura & Richard kept me informed & made me feel that they were always approachable. I knew they were trustworthy and that I could depend on them to work for my best interest in selling my house and buying one. They were always professional but friendly & added a personal touch. They understood my needs and worked toward seeing they were met. I'm very grateful for their services in selling my house and buying another one. I would highly recommend them to anyone.
We had an excellent, well trusted realtor we used when we lived in Charlotte. She did some research to help us find a realtor when we knew we were moving to Ky. She spoke with Lura and a few other agents, but strongly recommended Lura.
Lura and Richard listened to our concerns and advocated for us every step of the way. They gave good feedback and were always prompt in responding to our many questions. They work hard to be ethical, fair, and honest as well as working to get the best price for all things related to your purchase. When we began the work to purchase a home, they worked well as a team to make sure all paperwork and services were prepared perfectly. This was a huge help when we had several hiccups due to other errors on the seller side. I was grateful to be working with excellent advocates on our behalf. They were gracious, yet persistent; exactly what we needed when situations needing negotiation and perseverance occurred.
Lura and Richard are a great team. The attention to detail and their friendly, genuine, and patient efforts make them a wonderful to work with. They work hard to make working with them a long term relationship. We would recommend them to anyone needing an excellent realtor team!
Lura and Richard could not have made things easier for us. They came highly recommended by friends and family and after meeting with them for the first time, it was obvious why. They certainly know the market well and put their clients' best interests first. I would recommend them to anyone looking to buy or sell a house in the area.
Lura is a saint! She was reasonable and straightforward, and handled some difficulties that arose during the sale with incredible grace and professionalism.
Working with Richard and Lura together made the process much smoother. If one was not available, the other usually was, and if this had not been the case, we may not have been able to see the property we ended up choosing before it went under contract with someone else.
They also stuck to our "must-haves" and budget. My husband and I never felt pressured to look at something outside of our price range, and the properties Richard and Lura suggested all met most of our criteria.
With both of us working full-time, one of our biggest concerns going into the home-buying process was how it would fit into our already-full schedules. Richard and Lura were flexible to arrange showings in the evenings, on Saturday mornings, and in multiples so that we could make the best use of our time.
Overall, it was a great experience working with them.
Lura and Richard were amazing to work with. They made buying our first home a simple and stress free experience. They really listened to what we were looking for and found us the perfect home while provided much needed advice along the way. I would definitely recommend Lura and Richard to anyone looking to purchase a home.
Richard and Lura will make every effort to answer all of your questions!
At first I assumed Lura was my realtor, but I got lucky and her husband Richard too. Both are awesome
Lura and Richard Justice were very helpful with the purchase of my new home. They were knowledgeable and professional, and helpful with closing and advocating for me when some minor setbacks came up. I would highly recommend them! A great team!
Did a great job.
If we ever move again we would want to work with Richard an lura
I can't imagine anyone else being more professional and understanding of our situation
and needs. Your experience in real estate really showed and you hit the "right note" in every situation. I won't hesitate in recommending the Justice Group to anyone needing a Realtor.
We had Lura as our agent back in December 2005. She sold our home for us in the dead of winter so I new she could sale this one for us too. She helped us when we were selecting a realtor in Chattanooga to sale our property there. It sold within 9 days we had to scramble and make a fast decision. We bought the town-home at Palmer drive. We decided we wanted to live in Lexington. We contacted Richard and Lura to sale the town-home and help us find a home in Lexington. They did an excellent job. We recommend them to our son and now he is in the process of buying a new home.
We trust Lura and Richard because we have seen them work and we know that their main objective is to get the most money for their clients.
Those two are the very best. When I send them a text, I get an answer back within 5 minutes. Even if I ask a dumb question they are always so patient with me.
When we would meet Richard and Lura at the office the receptionist offered us water or something to drink and told us Lura or Richard was on their way.
I don't know how other realtors operate, I just know that they have been the very best for us!!
Lura was fantastic to work with. Asked numerous questions about what I was looking for in a home and actually listened to me.
My husband and I had a great sales experience with Lura. I can't stress enough to have a realtor who listened and didn't push other properties at me or force me to make a decision against my wishes. She was fantastic!
I have bought two houses and sold one through Lura and she has been amazing to work with. I would definitely recommend her and Richard to others.
I thought that buying a new house and selling my current house would be difficult. They made the process easy for me and were with me every step of the way.
Lura did a fantastic job in assisting me with shopping for and purchasing a home. She was extremely observant of my preferences and was able to quickly line up listings that perfectly suited my needs. She was also extremely proactive and helpful throughout the purchasing process and made the entire experience as stress free and organized as possible.
Richard and Lura were so helpful through this whole process and made us comfortable with every decision. We would highly recommend them to anyone wanting to buy or sell a home.
Lura Justice is excellent. Sh is very patient and great at listening to your needs. She has worked with my entire family now and we would recommend her always!
Lura Justice is a true professional! I found her always easy to talk to, very understanding, and knowledgeable. Lura was very quick to answer my questions no matter the time of day. She was a pleasure to work with.
My fiancé and I are beyond words for how much we love the home that Lura Justice found for us. After working with an agent that didn't seem to understand our wants and needs we were kind of soured on the whole realtor relationship. Lura Justice has definitely changed my mind and proven that a great realtor can provide the service that we were looking for.
Lura and Richard Justice came highly recommended by a family member so when my husband and I decided to put our home on the market and purchase another one, we knew immediately that we wanted to work with Lura and Richard. Our entire experience was wonderful! Lura and Richard were willing to work for us and there was never a doubt in our minds that they weren't thinking about our wants and needs throughout this journey. They communicated effectively and honestly with us and were always available when we needed them. Lura and Richard treated us with respect and always had smiles on their faces, as if they were truly happy to work with us. They showed genuine happiness for us that our dreams were coming true. Lura and Richard made a somewhat stressful experience pleasurable. My husband and I trust Lura and Richard wholeheartedly and will absolutely use them in the future. We recommend them to our family and friends. You can't go wrong with the Justice Team!
Lura was very professional in appearance and how she carried herself. Lura was not pushy and I did not feel foolish when I asked questions or seeking input.
We would say in our opinion she is the best realtor in the state of Kentucky. She sold a house for us 10 years ago and she helped us find a home when we wanted to come back to Kentucky!!
Even though we were living in Tennessee, Lura was always available to help us in our search for our forever home.
She was not pushy she allowed us the time to look at each home and then asked us the important questions. What did you like about it and What didn't you like about it?
Lura did a fantastic job in all of these aspects. She made us feel like family.
We really respect and like Lura Justice. She really went out of her way to try and help us in our search for a home. We would want her for any future purchases we might make. We recommend her very highly. She was very patient and never seemed in a rush when we had questions. She was very professional and hospitable.
I have used Lura Justice as a broker for the second time and she is wonderful. She took care of everything and just reminded me when I had things to get done. It was as stress free as home buying can be and I would recommend her to anyone in the market for a new home.
Lura was recommended to us by a longtime friend. He was very satisfied with her services and highly recommended her. I am very glad we decided to work with her. She made this process a lot easier in terms of how she approached things in general. We provided her with a basic price range and location requirements; we needed to be in a good school district for our young son. Taking the basic data from us she was able to show us homes that fit our needs. She was very patient with us (and our young son!) and showed us quite a few homes, which we appreciated, because while some homes met our criteria many of them were not exactly what we were looking for or had some issues. She was very candid with us about any problems or possible issues that she had concerns about. In terms of the sale it's self she and her husband Richard help guide us to the right professionals. When there were issues, Richard and Lura help to sort them out immediately.
In short, I would highly recommend Lura to any family member, friend or business associate that is looking for a property with no reservations whatsoever.
Our needs were very specific and our timeframe was limited, but Lura was able to accommodate us. We were impressed with her professionalism and efficiency, and beyond that she was very pleasant to work with. I can't recommend Lura enough, and we'll definitely plan to work with her in the future.
Lura is very knowledgable and has great attention to detail. She made the selling/buying process go very smoothly..
Lura made the whole process with selling/buying very smooth. Always available for questions 7/24. Very prompt and very knowledgeable. GREAT experience!!
Lura was amazing to work with, she responded to emails timely, even responding to late night emails and weekend emails! She was professional and had a wealth of knowledge about homes and could obtain reliable information about any remodel questions we asked her. She handled the offer well and negotiated very well on our behalf. I couldnt imagine a better home buying experience!
My husband and I would absolutely use Lura Justice again and we recommend her (and her husband) to friends and family. Lura promoted our home in a wonderful manner and developed wonderful promotional material. She was flexible in her schedule and took her time with us. She always answered our questions and eased our nervousness too! Lura sold our home in 4 days!
Great experience! No complaints. My husband and I appreciate the one on one attention give to us from Lura.
We met Lura at an open house. It was the first house we looked at and we had no realtor. We asked Lura if she would help us find our new home. After looking at many homes and having some disappointments we finally found the perfect house for us.
Lura is a dedicated, well-informed, professional realtor and now she's a friend.
Lura is great. We would definitely use her again!